Last places
Way of Saint James from Sarria in group with guide

Information on RD 933/2021

Information on the collection and management of traveller data

In application of Royal Decree 933/2021, of 26 October, which establishes the documentary registration and information obligations of natural or legal persons who carry out accommodation and motor vehicle rental activities, it is compulsory for accommodation establishments located in Spain to collect data on travellers and communicate them by telematic means to the department of the Secretary of State for Security, which reports to the Ministry of the Interior.

Since 2 December 2024, this rule also applies to travel agencies, which are obliged to collect and manage a number of personal data of travellers that we would not otherwise need.

According to this regulation, the purpose of the collection and communication of such data is the prevention of terrorist offences and other forms of organised crime.

Travellers may contact the Ministry of the Interior to make complaints or claims in relation to the processing of this data. To do so, they should fill in the electronic form available by accessing the following link:

https://sede.mir.gob.es/opencms/export/sites/default/es/procedimientos-y-servicios/formular-queja-o-sugerencia


If you consider that your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency via the following link:

https://sedeagpd.gob.es/sede-electronica-web/vistas/formNuevaReclamacion/nuevaReclamacion.jsf?QID=Q351&ce=0 

Declaration of truthfulness of personal data provided by travellers

[RD 933/2021, OF 26 OCTOBER, REGISTRATION OF TRAVELLERS].

In compliance with the guidelines of RD 933/2021, which establishes the documentary registration and information obligations of natural or legal persons who carry out accommodation and motor vehicle rental activities, it is necessary to ensure the accuracy and veracity of passenger data.

Passengers, by providing their data through the booking form, guarantee that the data provided for passenger registration are true and accurate.

By ticking the option "declaration of truthfulness of the personal data provided" in the Booking Form, you guarantee the authenticity, accuracy and truthfulness of all the information you provide us with; being the only person responsible for false or inaccurate statements due to omission or error and for the damages that these may cause.

If you provide details of an accompanying person under 14 years of age, you will also be responsible for the veracity of their details.

If you have any questions regarding the management of your data, you can read our privacy policy or consult us directly. 

Mode

This label indicates the intended mode of travel, based on two typologies:

In groups

These are group trips, where you are part of a small group of people who have chosen the same destination as you. Perfect for meeting like-minded people. Group trips usually have a guide who is in charge of overseeing the dynamics of the group, revealing the secrets of the destination and, in general, making sure that everything runs smoothly.

On your own

In this type of trip you have full control: you choose the dates and the pace. In addition, they are usually trips with configurable accommodation and services. It is the perfect mode for independent and experienced travellers, as well as for private groups of friends or families.

Type of trip

This label indicates the type of trip we propose to you based on the following options:

Getaways

These are trips that concentrate all their essence in two or three days. The aim is to live a series of experiences in a specific geographical area.

Half distance

These trips offer routes that take only a few days to complete and are perfect for most people who want to enjoy an active holiday without being too physically demanding.

Long distances

This type refers to long routes, which offer a great variety of natural and human spaces to visit and which require several days, usually two weeks or more. They are routes and destinations designed to really disconnect and live the experience to the fullest.

Exploration

These are trips off the beaten track and off the beaten track. They often require certain orientation skills or offer specialised guides at the destination.

Accommodation

This label indicates the type of services (mainly accommodation) we offer on each trip, based on three categories: 

Configurable

The trip offers different types of services and categories of services that you can choose from. For example, standard or premium accommodation. 

Standard

The trips in this group do not offer configurable options. The accommodations correspond to the standard category (not luxurious, but clean and in good condition).

Premium

Trips with this label offer non-configurable options. Accommodation and other services correspond to the premium category.